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๐Ÿงพ Billing Policy

Effective Date: 5th April 2025

Business Name: AstroVastuTeam9 (Proprietorship of Mr. Shailesh Gosai)

This Billing Policy outlines the terms and conditions related to payments for all products, services, and courses offered by AstroVastuTeam9.online, both online and offline. By making a purchase or booking a service, users agree to the terms stated herein.

1. General Billing Terms

  • All fees for services, courses, and products must be paid in full before access or delivery is granted.

  • Payments are accepted via secure payment gateways including UPI, Credit/Debit Cards, Net Banking, and third-party payment processors.

  • Prices listed on the website are inclusive of applicable taxes unless otherwise stated.

  • Currency: All payments are charged in INR (Indian Rupees) unless specified otherwise for international clients.

2. Billing for Services & Courses

  • Consultancy Services (Online/Offline): 100% advance payment is required at the time of booking. No refund is applicable once the session is delivered.

  • Courses (Live, Recorded, Hybrid): Full payment is required before access. Users may cancel and request a refund within 2 calendar days of payment, provided access to content or sessions has not been granted.

  • For offline courses, full payment must be made at least 2 days before the start of the program.

3. Billing for Physical Products

  • Orders for physical products will be billed in full at checkout.

  • Shipping charges and taxes (if any) will be added during checkout.

  • Customers are responsible for shipping and return logistics costs.

4. Trial Periods & Partial Refunds

  • Promotional offers may include trial access to limited course content or a discounted consultation.

  • Partial refunds may be offered at the sole discretion of the business owner, based on mutual understanding and nature of the service/product.

5. Non-Refundable Items

  • Any digital content, consultation session, or course material accessed or delivered is strictly non-refundable.

  • Customized reports, charts, or remedies once prepared or delivered will not be eligible for refund under any condition.

6. Disputes & Chargebacks

  • In case of a billing dispute, clients are advised to contact us at astrovastuteam9@gmail.com within 2 days of the transaction.

  • Chargebacks or payment reversals through the bank or payment gateway without first contacting our team will be considered a violation of these terms and may lead to suspension of services.

7. Invoicing

  • Digital invoices will be provided via email upon successful payment.

  • GST-compliant invoices will be issued where applicable.

8. Jurisdiction

  • All billing-related disputes shall be subject to the jurisdiction of Ahmedabad, Gujarat, India, and governed by the laws of the Republic of India.

๐Ÿ“ฉ For Billing Inquiries or Support:

๐Ÿ“ง Email: astrovastuteam9@gmail.com

๐Ÿ“ž WhatsApp/Call: +91 97262 73555