🔄 Return Policy

Effective Date: 5th April 2025

Business Name: AstroVastuTeam9 (Proprietorship of Mr. Shailesh Gosai)

This Return Policy outlines the terms for returning physical products purchased through AstroVastuTeam9.online. By placing an order, the customer agrees to the terms stated below.

1. Eligibility for Returns

• Only physical products are eligible for return.
  
  
• Digital products, consultancy services, courses (online/offline), personalized items, and downloadable content cannot be returned or refunded once delivered.
  
  
• To be eligible for a return, the product must be:
  
  
• • Unused and in its original packaging
    
    
  • In the same condition as received
    
    
  • Returned within 2 calendar days from the date of delivery
    
    

2. Return Process

To initiate a return:

• Email us at astrovastuteam9@gmail.com with your order number and reason for return.
  
  
• Our team will review the request and respond within 2 working days.
  
  
• If approved, you will receive return instructions and the address to which the item should be shipped.
  
  

3. Return Shipping Responsibility

• The customer is responsible for the cost of return shipping.
  
  
• We recommend using a trackable courier service and keeping the proof of shipment.
  
  
• AstroVastuTeam9 will not be liable for lost or undelivered return shipments.
  
  

4. Non-Returnable Items

• Opened, used, or damaged products (not due to shipping damage)
  
  
• Personalized items like customized yantras, name-engraved products, or remedial kits
  
  
• Products returned after 2 days of delivery
  
  
• Items purchased under clearance or final sale offers
  
  

5. Damaged or Defective Items

• If your order arrives damaged or defective, please notify us within 48 hours of delivery with clear photos via email.
  
  
• We will arrange for a replacement or issue a store credit/refund depending on the nature of the defect and product availability.
  
  

6. Refunds on Approved Returns

• Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.
  
  
• Approved refunds will be processed within 7-10 business days and credited to the original payment method or via bank transfer.
  
  

7. Contact for Return Support

For all return-related queries, please contact:

📧 Email: astrovastuteam9@gmail.com

📞 Phone: +91 97262 73555